The Shared Services and Outsourcing Network will hold the 29th Asian Shared Services & Outsourcing Week at One Farrer Hotel in Singapore from 20 to 23 October. The conference will focus on AI adoption, workforce transformation and the future of global business services operating models, according to SSON.
SSON said the event will bring shared services and global business services leaders together for sessions on scaling AI adoption and preparing teams for change. The event is organised by SSON, part of IQPC.
Speaker line-up
Kris Kabasinskas, partner and Asia Pacific Operate Center of Excellence lead at Deloitte, will present a session titled AI as the GBS Value Engine, examining AI-driven operating models. Annie Wong, vice president of Quote to Cash Operations APAC & Japan at IBM, will lead a bootcamp session on agentic AI in shared services covering implementation at scale.
Daniel Blackburn, global head of HR, workforce transformation at Standard Chartered, will deliver the opening keynote on transforming a 30,000-person GBS workforce into what the session describes as a skills-powered global capability centre.
Blackburn’s keynote will address reskilling, internal mobility and aligning workforce capabilities with business needs, according to the conference programme.
Raghavendra Reddy, co-founder and chief operating officer of Bluecopa, will lead an interactive roundtable titled Finance 2030: The Future of Automated, AI-Powered Finance Functions. The session will invite delegates to discuss how AI and automation could reshape finance operations.
Networking programme
Dedicated networking sessions and informal breaks will connect delegates with GBS practitioners, speakers and solution providers, SSON said. Attendees will be able to exchange transformation experiences and discuss partnerships during the four-day event.
SSON was established in 1999 and describes itself as a global community of shared services, GBS and outsourcing professionals. It operates SSON Digital, SSON Research & Analytics, SSON Events and GBS Training & Certification as part of IQPC.
